Midgett & Fite

Gem — System Status

A live look at what your AI receptionist does today, what's being built, and what's reported.

Updated August 6, 2026
Live In progress High priority Queued Waiting / planned

Live now

9

Greets known callers by name

Live

Handles first-time / unknown callers

Live

Answers common questions (hours, how renting works) without transferring

Live

Full repair intake with a safety-first check up front

Live

Adds rental prospects to the callback list

Live

Logs every repair to the office sheet

Live

Logs every call with its outcome

Live

Emails a summary after every call

Live

Remembers how a caller likes to be addressed

Live

In progress

1

Removing the brief pauses so callers never think the line dropped

Building

Reported — queued

4

Callback list occasionally not saved even when the call reported success — fixing, plus a failure alert so nothing is lost silently

High · fixing

Gem sometimes goes quiet after the caller's first answer

High · vendor

Phone numbers read back in an odd two-digit rhythm

Medium

Re-confirms the whole list when you add one detail late

Low

Waiting on others

1

Live transfers to a specific person (owner / tenant / vendor, and after-hours emergencies)

Phone vendor

Up next

3

Route "what's available to rent?" callers

Planned

Let Gem book property showings

Planned

Move the system into Midgett & Fite's own Google account

Planned